Thursday, 14 January 2021

English Proverbs - As You Sow, So You Shall Reap


As You Sow, So You Shall Reap

Meaning:

Your actions – good or bad – determine what you get.

Example:

You’ve got entangled in few cases of fraud. That’s a result of your illegal get-rich-quick methods. You should have known as you sow, so you shall reap.

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English Proverbs - A Stitch In Time Saves Nine


A Stitch In Time Saves Nine

Meaning:

It’s better to deal with problems immediately rather than wait by when they worsen and become much bigger.

Example:

Because we anticipated and responded to the possible change in Facebook algorithm, the referral traffic to our website dropped much less than what happened to some of our competitors. A stitch in time saves nine.

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English Proverbs - A Ship In The Harbor Is Safe, But That Is Not What A Ship Is For


A Ship In The Harbor Is Safe, But That Is Not What A Ship Is For

Meaning:

Get out of your comfort zone to grow and fulfill your potential.

Example:

You should pursue your postgraduate study. Of course it will be challenging, but remember, a ship in the harbor is safe, but that is not what a ship is for.

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Wednesday, 13 January 2021

Tips Khidmat Pelanggan #15 - Bersikap Santai Dan Ramah


Semasa anda bercakap kepada pelanggan, anda boleh bersikap santai dan ramah. Anda tidak perlu terlalu formal apabila berkomunikasi dengan pelanggan anda jika situasi tidak memerlukan nya. Nescaya, pelanggan juga akan terbuka hati untuk menceritakan masalah mereka kepada anda.

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Customer Service Tips #9 - Practice Clear Communication


How you communicate with your customers couldn’t be more important. Styling affects communication. Tone affects communication. Watch out for passive-aggressive language. This will turn off your customers. Also avoid confusing your customers with slang, colloquialisms, or technical jargon.

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Impactful Presentation Tips #18 - Use A Remote


A clicker or remote will help you face the audience and not have to keep turning back to your laptop. Sought-after public speaker Garr Reynolds says a remote is essential in order to pause and advance your presentation so you have time to be spontaneous and control the flow of your delivery.

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Impactful Presentation Tips #17 - Have A Practice Run-Through


There’s nothing like reading it out loud to ensure your message makes sense before you actually deliver it. Try recording your presentation on video — this way you’ll be able to review with an accurate eye and notice whether your speech matches up with your slides. It’ll also help you sort out your run time.

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