Friday, 22 June 2012

List of Trainers

Encik Azmi Shahrin

Certificate in Training, PSMB
Bachelor of Accounting & Economics (Hons), University of Kent, UK
Master in Economics (Distinction), University of Malaya


Azmi Shahrin was born in Ipoh and received his early education at St. Michael’s Institution, Ipoh and Malay College Kuala Kangsar. He won a Shell Scholarship to further his studies at the University of Kent, United Kingdom where he graduated with a Bachelor’s degree in Accounting and Economics. He subsequently obtained a Master’s degree in Economics from the University of Malaya (2009) and he is currently a PhD candidate at the same university. He has been a member of MENSA since 1989. He has had more than a decade’s working experience in managing marketing communications, distribution channels and product branding with several companies including Shell Malaysia Trading Sdn. Bhd. and Maxis Communications Bhd. However, destiny was calling and in 200, he quit his well paid job to become a trainer.

Azmi owes the turning point of his life to Toastmasters. In 1998, he joined Extol Toastmasters Club to sharpen his presentation and communication skills. He was President of the club in 2005-2006. He was also instrumental in the founding of Kelab Pidato Perdana (a Malay language Public Speaking club) where he served as President in 2004-2005 and is currently the Chief Trainer. In 2007-2008, He was Governor of Division W (of District 51 of Toastmasters International) and had the responsibility to oversee 32 clubs. He has also won many prizes in speech contests over the years and awards for excellent leadership and dedicated service, such as the Division C Toastmaster of the Year 2004-2005 award. He is also a trainer with the Toastmasters Leadership Institute. In 2006, he achieved Toastmasters’ highest award, which carries the title of “Distinguished Toastmaster” (DTM). All these enabled him to launch and excel at his new career as a public speaker and Presentation Skills trainer.

In the past 10 years as full-time trainer, Azmi has conducted training for the private/corporate sector, the government sector, educational establishments as well as members of the public. He has trained over 11,000 adults and students. While he specializes in public speaking and presentation skills, he is also competent in related areas such as communication skills, interpersonal skills, negotiation skills, English language skills and leadership skills. He consults for Triple A Training and several other training providers.

Azmi has conducted training for Agreyia, Ambangan Heights, American Air Filter, Amway, Asia iKnowledge, Bank Rakyat, BERNAMA, Capital Events, Celcom Axiata, CIMB Aviva, CIMB, DOSH, Department of Statistics, DK Leather, Domino’s Pizza, DRB-HICOM, Dynamic Speakers Training Centre, EPIC, e-Cop.net Surveillance, Edaran Bhd, SPR, Elite Essential, Elken, EPF, MATRADE, FAMA, FELDA, GD Express, Genius Aulad, Genting Sanyen Power, Global Language & Tuition Centre, Honda, Hospital Selayang, IBIL, Ingress Engineering, LHDN, Institut Aminuddin Baki, Institute for Health Management, Institute for Health System Research, IADA,  Integrated Logistics, MYIPO, Inter-City MPC, IMU, IOI, IRDA, Jalur Cahaya, JEKS Engineering, Johnson Controls, Kelab Belia Angsana, Kelab Telekom, KLAS, KL Monorail, KISAS, MCKK, MM2H, MIROS, MQA, Maybank, Melia Hotel, Menara KL, Mindef, MOE, MOHE, MOF, Kementerian Perumahan, Kementerian Kerja Raya, Mitsui OSK, M2 Asia, INTAN, INSPEN, MSN, Naza Kia, NXP Semiconductors, Panasonic, SUK Penang, PNB, Petronas, Philips, Philips, Politeknik Merlimau, PROLINTAS, Pusat Pembelajaran Presint 8, Pusat Pembelajaran Presint 16, Pusat Tuisyen Kurnia, Pusat Tuisyen Restu Jaya, RapidKL, Syarikat Prasarana Negara, RBC Investor Services, Sapura Thales, National Institutes of Health, SC, Sek. Darul Hikmah, SDAR, Sepakat Setia Perunding, Shelter Home, Significant Technologies, Sime Darby Austral, Sime Darby Plantation, SIRIM, SME Bank, SMK Gunung Rapat, SMK Jalan Empat, SMK King George V, SMK (P) Sri Aman, SMK Sri Bintang Utara, SMS Hulu Selangor, SMS Seremban, SMS Tuanku Jaafar, Stars & Planet Edufun Club, Suria Business Solutions, SYABAS, Talisman, TATi University College, Tepat Teknik, TIME dotcom, TNB, Toko Electronic, Tourism Malaysia, Transocean, Tunku Kurshiah College (TKC), UDA, UEM, U Mobile, UMW, UPM, UTM, UiTM, UM, University College Sedaya, Zenith Bizness Excellence, 1Malaysia Training Programme.

Azmi’s ambition is to make good English and effective communication a reality for Malaysians. He is inspired and encouraged by the positive feedback of his participants and happy that he is finally touching real lives.

Encik Ahmad Mustaffa

Certificate in Training Pratice (CIPD)
Certificate in Training (PSMB)
LL.B (Bristol), MBA (Exeter)

Ahmad Mustaffa holds an LL.B from the University of Bristol, an MBA from the University of Exeter and the Certificate in Training Practice from the Chartered Institute of Personnel Development (CIPD). He is currently an advocate and solicitor who is an active industrial relations practitioner. He regularly appears in the Industrial Court representing both employers and employees and is very familiar with the law on domestic inquiry. He also has had previous experience working in the corporate sector and has served in a number of various strategic roles including training and development. 

Today he combines his experience and knowledge in law with professional training skills to deliver high quality legal training to the corporate sector. His deeper appreciation of HR issues comes from being both a legal practitioner on employment issues and having worked as a manager in the corporate sector. He brings a well-balanced insight on conducting domestic inquiries covering legal aspects within a strategic framework that places value on human capital. In the 8 years as an employment law trainer, he has trained executives and managers from over 100 organisations to develop their competencies in Employment Law and Industrial Relations. Besides conducting training for the public, he has trained for organisations including Felda, Pos Malaysia, Bank Muamalat, Media Prima and Shapadu Group of Companies. He is currently the principal trainer of Triple A Training.

Ahmad's ambition is to develop competent and knowledgeable industrial relations professionals to create better industrial relations between employers and employees. He is inspired and encouraged by the positive feedback of his participants.

Puan Mazibah Mohd Zain

Certificate in Training Practice (UK)
Certificate in Training (PSMB)
B.Sc (Oregon State University, USA)
MBA and Adv. Certificate in Personnel Administration & Decision Support System (New Hampshire College, USA)

Mazibah is a certified Master Trainer and Associate Consultant with extensive experience in corporate and public training.   She obtained her Bachelor of Science degree majoring in Management and Organizational Behavior from Oregon State University, USA and Master of Business Administration degree with Advanced Certificate in Personnel Administration and Decision Support System from New Hampshire College, Manchester, USA.

She has worked for Cooperative College of Malaysia (CCM) as a lecturer and was responsible for setting up the CCM's Computer Center.  She was involved in designing and conducting courses in the area of computer application packages, cooperative computerization system, leadership, supervisory skill and cooperative law. She left the public sector and joined the manufacturing sector and was attached to the HR Department of Canon Camera and Mattel. She has extensive experience in Employee Relations, Employee Welfare, Recruitment, and Training and Development. While heading the Training and Recruitment Department at Mattel, she conducted training programmes for the supervisory and middle management level in the areas of Human Resources Development, Supervisory and Managerial Development, Domestic Inquiry and Grievances Handling, and Quality Improvement Process Training.

Upon leaving the manufacturing sector, she served an associate consultant with several training provider such as Quest Consulting, Institute Pengurusan Johor (IPPJ), Supervisory Development Institute, PUNB and Boustead Educom.  As a frontline Corporate Trainer and Consultant, she has conducted  Training Programmes such as Clerical Development Programme, The Effective Supervisory Skills, Supervisory Development and Motivational Programme, Positive Work Attitudes, The Effective Telephone Techniques, Training Needs Analysis, Designing and Planning a Training Programme, Train the Trainer, Evaluation Training Effectiveness, How to Hire the Right Staffs, Personnel Management, Enhancing Managerial Skills, Entrepreneurship Programmes, Quality Time Management, Counseling Skills At The Work Place and other management programmes.

She is the lead consultant for Certificate in Training Development (CITD), a certificate programme jointly organised by QUEST Consulting and Institute of Personel Development UK. Among her in house client are CIMB,  KLCC, Sindora, Shimano Component, Johor State Economic Development Corporation, Sunrise, PNB, Jabatan  Pengairan Dan Saliran, Hicom Diecasting, Supervisors’ Development Institute, Schott Glass, Advance Micro Devices, Metrod, Motorola, Strait And Island, People Insurance, Sime Rengo, Binariang, UUM, Utusan Malaysia, The Star, Bali In Bank (Jakarta), FELDA, Sankyo, UMBC, Mattel, Mobikom, Samsung, Sapura Holdings, Perbadanan Kaftangan Kemajuan Malaysia, Shapadu Holdings, Kementerian Pembangunan Usahawan, Kementerian Kerja Raya, Women Institute of Management, KEMUDA Brunei and others.

Encik Ismail Hashim

Certificate in Training (PSMB)
MBA (TQM) (Newport,USA)
CITD (UK), AMIM

Ismail Hashim has 29 years of working experience, having held several executive, management and senior management positions, including about 14 years in education and training. He started his career with the Technical Education Division, Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Group Head of Human Resources and was directly responsible for training and development. Before becoming a full-time training consultant, Ismail served as the Central Human Resources Training Coordinator for Standard Chartered Bank Malaysia Bhd.

As a trainer and consultant, Ismail has guided many of his course participants to tap their true potentials through his deliveries and workshops. He believes in sharing his personal aspirations and giving his best to help people fulfill their individual goals in their careers and personal lives. His warm personality and friendly, down-to-earth, common-sense approach has made his sessions well received by all participants.

Hashim has vast experience conducting various organisational, management, executive, supervisory and personal development programmes for all levels of staff - from the Support Group and Front Liners to Senior Management in both the public and private sectors across the service and manufacturing industries. He was also the leading consultant responsible for carrying out training needs analysis for SMIs under the Pembangunan Sumber Manusia Berhad (PSMB) scheme.

Hashim holds a Master in Business Administration in Total Quality Management from Newport University, USA and was initially trained in mechanical engineering in the United Kingdom and has received professional training in management and human capital development. He attended the Certificate in Training and Development course from the Institute of Administrative Management, U.K. and is a Certified Trainer with Pembangunan Sumber Manusia Bhd (PSMB). He is also an Associate Member of the Malaysian Institute of Management (MIM) and a Member of the Malaysian Society for Training and Development (MSTD) and an Associate Consultant with University of Malaya Centre for Continuing Education (UMCCEd) and Institut Tadbiran Awam Negara (INTAN).

He has conducted numerous public and corporate courses on Time Management, Leadership Skills, Malaysian Labour Laws, Industrial Relations, Trade Union and Employment Act and Team Building. 

Encik Mohd Paris Gopalakrishnan

Consultant – Black Belt
PSMB TTT Exempted 
B.S (Hons), University Malaya
Trained Black belt, Certified Six Sigma Green Belt
Former Project Manager of General Electric

Paris was trained in USA and Singapore in Six-Sigma Methodology and Tools (Black Belt) and upon his return to Malaysia, he was sent to China to train the Engineers of Nidec Corporatio n located in Dalian (a manufacturer of spindle, mini fan and other types of motors) on Six Sigma Methodology and Tools. He then joined Thong Fook Plastics as a QA Executive, and later promoted to Technical Executive in-charge of Plastics Injection Moulding Division. He earned a Certificate in Plastics Materials and Injection Moulding Process issued by CIAST and was trained in Plastics Injection Moulding at Minolta Precision. Next he worked as a Production Manager for Nidec-Copal, a Japanese MNC that produces stepper motors, trimmer potentiometer, clik motor, PCB assembly, fan motors, injection moulding and metal stamping. He led this company to achieve ISO9000 as a Management Representative. Here, he was trained as a Lead Assessor by QMS and Internal Quality Audit by SIRIM. He was a Production Manager for eight years before joining General Electric as their Materials & Customer Service Manager.

Through his five-year service as the Materials & Customer Service Manager, he was responsible for improving productivity valued at more than US$1,800,000.00 through Six-Sigma activities. He was certified Green Belt in 2001 and has been a trained Black Belt since 1999. He has also received the Phillippe Award 2000 for Distinguished Community Leadership. In 2001, he completed the Advance Manager’s Course that was conducted by GE. He has trained and coached engineers and managers at several pulp and paper mills in Surabaya and Jakarta on 6-Sigma Green Belt between May to August 2008.

He has conducted 6-Sigma programs for Proton and Tesco in Malaysia. He is able to identify improvement opportunities in any manufacturing operations and possesses problem-solving skills. He has conducted many training programs for both In-House and Public Courses in Kuala Lumpur, Penang and Johor. Other than 6-Sigma Modules, he also teaches Effective Materials Management, Warehouse management Production Planning & Inventory Control, Statistical Forecasting, How to be an Effective QA, The New 7 Seven QC Tools, Cost Reduction Techniques for Manufacturing, 3Q6S, 6-sigma tools for improvements, Pengurusan Stor & Inventori Secara Berkesan, MSA, Regression models, DOE, QCC & 7 QC Tools, SPC, Environmental Spills (Hazardous Toxic Substances). 

Encik Syaiful Ridzal Bin Jamil

Certificate in Training (PSMB)
LLB Hons (IIUM)

Syaiful is an expert in HR management and the interpretation of Malaysian Laws related to HR as a result of his experience as a lawyer, and Industrial Relations and Training manager of Kulim Bhd. He has worked extensively for 12 years in the area of Human Resource Management, Employee Relations Management, Industrial Relations and Labour Law. His experience includes giving advice on the interpretation and implementation of Labour Laws and Industrial Relations, representing employers in trade union matters such as collective agreement and bargaining, taking part in Domestic Inquiries, preparing employers for IR negotiations and conciliation, and preparing employment contracts.  He has LLB (IIUM) and Certificate in Training (PSMB). He has conducted numerous public and corporate courses on Time Management, Leadership Skills, Malaysian Labour Laws, Industrial Relations, Trade Union and Employment Act and Team Building.

Ms. Chong

Certificate in Training (PSMB)
MBA (Asian Institute of Management, Philippines)
BA (Coady Institute, Canada)

Chong has over her entire career path been in a people development and management industry, enriched from her educational achievements from the Asian Institute of Management, Philippines and Coady Institute, Canada.

She began her foray in the training arena since 1991 and has trained many corporations in the area of personal development, Professional Effectiveness and Communication..

An avid presenter and trainer, she has taken on many opportunities to be MC at events which include Awards Ceremonies, Opening Ceremonies of international and national seminars, Annual Dinners and Corporate Functions.

Added with an Advanced Certificate in TEFL, she works with graduates and executives in the area of Soft Skills empowerment with FStep, Financial Sector Talent Enrichment Program on numerous batches through the auspices of IBBM and Bank Negara.  She is an approved HRDF trainer and brings across very effectively in her facilitative and interactive style for participants to apply, participate actively in order to hone in the learning points.

She is active in Toastmasters International, a global movement dedicated to making oral communication a worldwide reality for adults and serves as Region Advisor for South East Asia.

Ms. Jade Lim

Certificate in Training (PSMB)
Diploma in Mass Comm (Kolej Tunku Abdul Rahman)
Degree in Business Studies (Charles Stuart University, Australia)
Vice-President Education, AICI Malaysia (Association of Image Consultant International)
CIBTAC, IFA, WORLD MASTERS 

Jade is a Certified Image and Beauty Consultant, Trainer and a credible Image Columnist. She has 15 years of combined experience in as a trainer in Beauty & Image, Public Speaking, Presentation Skills and Marketing Communications.  She is multilingual and conducts her training in English, Mandarin and BM.

Jade, with her enthusiastic, passionate and uniquely bubbly personality, coupled with her strong corporate background, she is highly sought after by SMEs and multi-national corporations for Professional Grooming and Etiquette trainings. Her in-depth domain knowledge and ability to connect with the participants with lively and hands-on training had garnered rave reviews from many participants who have been benefited immensely from her program. These organizations have reported significant improvement in its staff overall image and confidence level in handling its valued customers.

She has trained corporations from traditional, semi-traditional to creative industries, including Sunway, Maybank Group, Allianz Life, Great Vision of ING, SICM of Great Eastern, CIMA, KPMG, Dell, Getronics, The Star, FPG Oleochemicals, Star-FM, Maxis, Digi, Bursa, EPIC, Amway, Canasia Network, Philip Wain, University of Women Association, BG96, MCT, B&G, Ifilosofie, Pantai Premier, Eita and many more. She is invited as a Seminar speaker for Klang Chinese Chamber of Commerce and Industry, speaking to entrepreneurs on creating winning Image for business success.  

She is an Image Columnist writing for Nanyang Siang Pau since 2010, on topics related to Appearance, Behavior and Communication. She was also a Beauty Trainer in Amway Malaysia, travelled around Malaysia and Singapore, conducting Product, Skin Care and Makeup Workshops for independent business owners. Her other background including many years of enriching experiences as a Journalist, Translator and Marketing Specialist. Her previous achievements including winning two prominent Journalist Awards from Ministry of Domestic Trade and Consumer Affairs Malaysia in 1999 and Digi Communications in 2002.

A certified PSMB trainer, Jade is well-verse in English and Mandarin, and she connected well with Bahasa speaking participants as her workshops have always added a local flavor of Bahasa Melayu. She is an Associate Member of AICI (Association of Image Consultants International) and the Founding Secretary of AICI Malaysia Chapter, 2010-12, and Vice President of Education, 2012-14. She is certified by International Image Institute, Canada, and continues to receive yearly image updates internationally. She is also certified by one of the pioneer Image Establishments in Malaysia Swet Advancement Centre and was appointed as the Head of Professional Image Courses, serving the company for many years.

Jade has a Diploma in Mass Communication (Journalism) from Kolej Tunku Abdul Rahman, and Degree in Business Studies from Charles Stuart University, Australia. On personal level, she has the passion to help adults continue their personal development in the Communication and Leadership Track through her active involvement in the Toastmasters movement. She is the President of Taman Indrahana Toastmaster Club 2012/13, and she had conducted two Toastmasters Speechcraft programs for Shell Malaysia. 

Ms Selaine Lim

Certificate in Training (PSMB)
Certificate in Translation (Dewan Bahasa dan Pustaka)
Licensed Company Secretary
Bachelor of Education (TESOL)
Master of Education (Sheffield Hallam University, UK)


Selaine is a licensed Company Secretary, Trainer certified by Pembangunan Sumber Manusia Berhad (PSMB), graduate of Sheffield Hallam University in Master of Education (English Studies) and Bachelor of Education (TESOL). She is a member of Toastmasters International, and is serving as Area Governor and Vice President Public Relations of Malaysian Institute of Management Toastmasters Club for the year 2012/ 2013. In 2005, she was voted by Mingguan Wanita as a “Wanita Cemerlang.”

She has conducted English Language workshops for many corporate and government bodies such as KL Star Rail Sdn. Bhd., Department of Statistics Malaysia and Jabatan Kemajuan Masyarakat. In her 6-year training experience, she has taught Public Speaking, English Language and Chinese to over 6,000 Primary and Secondary School and University students. She has also taught English Language to foreigners from Japan, Taiwan, Indonesia, India, Myanmar, Vietnam and China.


Currently, she is an English language author for Grup Karangkraf Sdn. Bhd. She is a Translator certified by Institut Terjemahan Negara Malaysia. She was a columnist for Utusan Online and Utusan Newspaper. She was a Corporate Communication Columnist on Dewan Masyarakat from 2005 to 2007 who wrote articles on how to improve Public Speaking and Communication Skills and columnist in Mingguan Wanita on entrepreneurship. She has also won essay writing prizes from Dewan Siswa, Dewan Kosmik, Dewan Masyarakat and The Sun newspaper. Her personal mission is to help Malaysians to speak, write and listen in English and Chinese fluently.


Dr. Ari Ramaiyah

Certificate in Training (PSMB)
B.Econs (Hons), UUM
MBA, University of Abertay Dundee, Scotland
DBA, Southern Luzon State University of Philippines

Dr. Ari has developed and conducted Training in a wide range of subjects, which include, Leadership, Project Management, Training Needs Analysis, Transformational Leadership, Negotiation and Purchasing Skills, Deal Making, Problem Solving and Decisions Making, Stress and Time Management, Expert Communication Skills, Influencing Skill, Team and Conflict Management, Train the Trainer, Facilitation and Delegation Skills, Motivation, Team Building, Coaching and Mentoring Skills, Mindset Change etc.

His training are known to be highly interactive with valuable and relevant participant centered activities such as role play, brain storming, games, case studies, discussions, storytelling, video sessions, quizzes, individual and group exercises, ice breakers, presentations, mind mapping, scenario planning, small projects, and debates. His training programs are often tailor made to suit the participants’ expectation.

Partial list of participants who have attended the training programmes in 2011/12 via public and in-house programmes are from AM Bank, PERMATA, Miri Port Authorities, Asean Bintulu Fertizers, E & O Hotel, Promenade Hotel, JobStreet, Borneo Travel and Tours, Nippon Oil, Borneo Springs, Murphy Oil, TNB, RHB Bank, Digi, Celcom, SESCO, Sin Chew Press, EON Bank, Proton, PUSTAKA Miri, Telekom Malaysia, Kia Motors, Intel, Miri Specialist Hospital, Bank Rakyat, and many others. Apart for Malaysian companies, he also has conducted training sessions for visiting participants from Vietnam, Philippines, Middle-East, Tibet, China and Indonesia.

Some of his audiences include: general managers, managers, company directors, executives, principals, lecturers, supervisors, CEOs, front line staff, government officials, NGOs and general public.

Apart from training, he is also active in consultancy works in the area of marketing and management with various government and non-governmental bodies. The consultancy areas, includes marketing research, change management, feasibility studies on the viability of business projects, socio-economy impact, training need analysis and measurement of service quality by using SERVQUAL or SERVPERF instrument.

He also had developed model and instrument to measure Customer Satisfactions Index (CSI) and Customer Loyalty Index (CLI) as stipulated in the ISO Standard requirements. These models can be applied in any firms easily to enhance the satisfaction of their customers thus improving the customer loyalty. Apart from Consultancy services, Arivalan also has conducted personal coaching on individual basis on various marketing and business related matters for CEOs, branch managers and executives.

Driven by his Mission in life, Dr. Arivalan embarked on a profession as a marketer, lecturer, trainer and consultant. He worked as a Senior Programme Manager at Hewlett Packard in KL. He was managing about 80 project managers on their task of delivering excellent customer services. At Hewlett Packard, he also has established a quality system to assist the project managers to keep record on their daily routine services to the customer. 

He has travelled to many Asia Pacific Regions in pursued to develop network and partnership with various institutions and customer groups during his previous employment. He has successfully secured contract with many reputable institutions and organizations from UK, USA, New Zealand, Australia, India, Indonesia, Mauritius, Bangladesh, Pakistan and Sri Lanka. Previously, he held high profile positions as Director of Marketing, Principal and Dean in various established institution of higher education in Malaysia. 

Arivalan’s earlier experience at a senior management level, international exposure coupled with his academic qualifications had helped him to develop his extensive knowledge in service quality, international marketing, customer networking and prospecting, sales, negotiation skills and leadership thus enabling him to become a high profile trainer.  

Encik Mohd Taufik

Certificate in Training, PSMB
Certificate in Training and Development, Institute of Training and Development, UK
Certified Ropes Course, Outward Bound and Corporate Adventure Trainer / Instructor, Camp Permai Outward Bound School, Sarawak and Project Adventure (Singapore) Inc.
Associate Degree in Banking and Finance, Institute of Bankers London
  
Mohd Taufik was the Senior Training and Credit Manager with Finance Corporation Limited (formerly MBF Finance Limited), Papua New Guinea, for more than 4 years. (2000–2005). He started his career with a clerical position in 1980 and ended as a Regional Manager in the year 1993 with several banking and financial institutions in Malaysia.

He decided to move into HR Training and Development in 1993. He practiced his skills and knowledge in HR Training and Development for 2 years with a well-known training provider in Malaysia before practicing on his own in 1995.

He is a qualified banker and has an Associate Degree in Banking and Finance from Institute of Bankers London. He also has a Certificate in Training and Development from Institute of Training and Development (ITD), United Kingdom. He is a member of Malaysian Outward Bounder Association. He is a Certified Ropes Course, Outward Bound and Corporate Adventure Trainer / Instructor from Camp Permai Outward Bound School, Sarawak and Project Adventure (Singapore) Inc.

In the area of Human Resources Training & Development, he specializes in the “Human Side of Management”. Some of the topics and programs he has conducted includes, Sensitivity, Teams and Teambuilding, Customers Service, Service Quality Management, Conflict Management, Effective Communication, Inter-Personal Human Relations, Effective Delegation, Managerial, Supervisory and Clerical Development Programs, Train The Trainer and many others which are related to Human Resources Development. He is also an Accredited Trainer by Eagle’s Flights Inc and Persona Inc., USA to conduct their programs. Most of his program methodologies are a mixture of Experiential Learning, Debriefing, Lectures and Analysis. He is currently one of the few training consultant in Malaysia who specializes in Corporate Outdoor Adventure Teambuilding Program.

In the area of HR Consultancy, he has conducted several jobs including Training Needs Analysis, Organizational Re-Engineering/ Alignment and Performance Management for some organizations in Malaysia, Singapore, Indonesia, Brunei and Papua New Guinea.

Companies and organizations which he has conducted In-House programs includes SIRIM, Star Publications, Skynet Worldwide (M) Sdn Bhd, SMP Philips Semiconductor Sd. Bhd.,Sapura Malaysia Berhad, Star Publications (M) Berhad, Uniphoenix Bhd, Straits & Island Insurance Bhd, Castrol (M) Sdn Bhd, KWSP, Kenderaan Klang Banting Bhd, Kewangan Bumiputra Bhd, Cempaka Finance Bhd, Malaysia Credit Finance Bhd, Arab Malaysian Banking Group, Arab Malaysian Corp. Bhd (AMCB), Petronas, FAMA, MARDI, NARSCO Holdings Bhd, Sunrise Bhd, Arastu Sdn Bhd, Asia Lab (M) Sdn Bhd, Kompleks Kewangan Bhd, Koperasi Polis DiRaja Malaysia Bhd, PERHEBAT, Majlis Perbandaran Kota Kinabalu, Felda, MSAS Cargo (Penang) Sdn Bhd, COB Technologies, Loytape Bhd, Kedah Sato Sdn Bhd,  Malaysia Smelting Corp Bhd, AON Consulting Limited (PNG and Australia), SP Breweries (PNG) Limited, Institute Business Studies Limited (PNG), Rimbunan Hijau Limited (PNG), Yuwan Fisheries Limited (PNG) and many others domestically and internationally. Most of his participants enjoyed his participative way in conducting his programs.

He was also the main Host and Speaker for “Turning Points” series aired by RTM2 in 2008/9.

Mr. G. Vizayer Raj

Diploma in Warehouse Management, International School of Management (USA)
Advanced Certificate, Malaysian Institute of Purchasing and Materials Management
MBA,  European Union Open University (UK)
Member, Chartered Institute of Transport

Vizayer Raj has an MBA from the European Union Open University (UK), Diploma in Warehouse Management from the International School of Management (USA) and Advanced Certificate from the Malaysian Institute of Purchasing and Materials Management. He completed his certificate and advance certificate programs before continuing on his higher studies in Materials Management. He is an associate member of the Chartered Institute of Transport. He was an In-house Training and Development Manager for a large Logistics company and currently lectures at various Universities namely, University of New Castle, Universiti Teknologi Malaysia, Asean E-University, Open University Malaysia and also serves as a Lecturer and Consultant to the Malaysian Institute of Purchasing and Materials Management (MIPMM) in the field of Supply Chain Management and Logistics Management.

Other institutions he has conducted trainings include Masterskill University College of Health Sciences, Al-Imam Muhammad Ibn Saud Islamic University Kingdom Of Saudi Arabia And King Abdul Aziz University, Kingdom Of Saudi Arabia, Kuwait Oil Company, Royal Court Of Oman, Ministry Of Defence Sultanate Of Oman, Police Special Branch, Sultanate Of Oman And Sudan Telecommunications. In the recent times he has been actively training with the Federation of Malaysian Manufacturers (FMM) and Human Resources Ministry under the Train and Place Scheme. Other notable institutions are Polytechnic Seberang Prai and Polytechnic Kuantan and Tenaga Nasional Berhad. He has worked with a number of multinational companies especially Sumitomo Corporation, Toshiba Plant Kentesu, Kawasaki Heavy Industries, and Keppel Engineering.  Among the projects handled were KLIA, Petronas Gas Pipeline, and Putra Jaya Administrative Centre, Prai Power Station and Kapar Power Station.

He currently serves in various International councils providing his invaluable expertise especially Business Management Association (BMA, UK) and the Society of Sales and Marketing (SSM,UK) and the Ministry of Higher Education, Malaysia as a panel member in the board of curriculum development for Supply Chain Management. His articles have been featured the Star Newspapers.

Encik Subramaniam Thanimalai

Degree in Public Administration (UUM)

Subramaniam is a knowledgeable and respected HR practitioner with more than 16 years experience in the Labour Department. He has a degree in Public Administration from UUM and has conducted numerous HR seminars over the last 10 years. He has also taught HR related subjects at the Open University. Besides speaking on this topic, he also speaks on trade unionism, employee-employer relationship, collective bargaining and collective agreement and other Industrial Relation areas.

He is a freelance advisor for employers in Malaysia on the correct interpretation of labour laws, handle amendments to the labour laws enforced by the Labour Department. He has given many lectures in Employment Act 1955 and Industrial Relation Act 1967 for HR Diploma students and HR practitioners.

Since 1999, he has branched out into training and lecturing for companies as well as private institutions. Subjects range from trade unionism, employee-employer relationship, collective bargaining and collective agreement and other Industrial Relation areas.

Additionally, he is also well qualified to conduct training on HR topics such as Workmen’s Compensation Act 1952, Weekly Holidays Act 1950, and Workers Minimum Standards of Housing & Amenities Act 1990, and Techniques of Answering Examination Questions on Employment Act 1955.

Puan Alby Ibrahim

Certificate in Training, PSMB
B.Sc in Physics. Universiti Malaya
Diploma in TESOL, London Teacher Training College
Diploma in Translation, Dewan Bahasa and Pustaka

Alby Ibrahim is a highly qualified and experienced Business English instructor. She has more than 15 years of teaching experience having started her career as a lecturer at The School of Applied Science, Universiti ITM Malaysia. She then joined a telecommunication company, covering roles in Business Development and Marketing. It provided a real learning ground and then progressed to the Hotel industry where she headed the Banquet Sales team.

She has a B.Sc in Physics from Universiti Malaya. She is a certified TESOL teacher with a Diploma in TESOL (LTTC, London) and a Diploma in Translation from Dewan Bahasa and Pustaka. She is also a PSMB certified trainer.

She has conducted many training/workshops focusing on Business English, English for Counter Service, Communication and correspondence and report writing for a wide range of prestigious companies and organizations. Clients include National Audit Institute, Maritime Academy, The Judicial and Legal Institute (ILKAP), HICOM, Tan Chong Motor Assembly, Shangri-La Hotel, and many more. She was also involved with the Graduate Employability training (GEMS) as a Business writing facilitator. She was also the Business writing facilitator at the “Young Executive Seminar” (YES) in 2010 organised by Irshad Consulting.

Having worked in the private sector and institution of higher learning, she brings with her a unique mix of experience and knowledge. She is dedicated to ensuring a high level of customer service at all times, exceptional interpersonal skills with an aptitude for building rapport with a diverse range of people. She works towards keeping energy level and interest in her classes high as well as customizing the course material towards their needs.

Puan Sharifah Noor Akmar

Certificate in Training (PSMB)
Certificate in English Language Teaching to Adults (British Council)

Sharifah received her training in the Certificate in English Language Teaching to Adults (CELTA) course in June 2009 at the British Council. She has also undergone a Train the Trainer programme at the Pembangunan Sumber Manusia Bhd in October 2011 and is now a certified PSMB trainer.  Sharifah has extensive experience teaching students at adult and graduate levels for various industries. Drawing on her involvement as an executive sub-editor with The New Straits Times (1980-2006), a newsreader with RTM, and a language editor with Asia Media Monitors, Sharifah is concerned with grammar and enunciation where readability and clarity are very important. Her mission is to try and help students acquire the necessary good speaking skills and promote good English.

She has conducted numerous courses and training for clients such as Graduate Employability Management Scheme, MPJB, Malaysian Aviation Training Academy, Institut Pendidikan Guru Seremban, Scholastic Malaysia. She also teaches at Erican Language Centre and Cambridge English.

Encik Mohd Malik 

Safety Consultant

Mohd Malik is an expert in Production Management, Project Management, Japanese Management System, Environment Management, Occupational Safety and Health Management. He also has 25 years of hands-on experience in construction and moulding. He was involved in Construction and Operation project for Alcom BR & Nikkei, Manufacture of Die/Mould and Aluminium Extrusion for KLIA & KLCC. He was also the MR for ISO 14001 in Alcom, In-House Consultant for ANSC, Lead Auditor For ISO 14001 and OSHAS 18001, Consultant for Renoir Consulting International ENGLAND. Since 1998 he has been a Lecturer for NIOSH, SHO Course lecturer for RDCS, Free Lance OSH In-House Trainer, Speaker for OSH for MSOSH, Member of NIOSH Board of Inspectors, Committee member of Malaysian Society for Occupational Safety and Health (MSOSH).

Since 1985, he has lectured extensively around the globe giving trainings, on work visits cum conferences in Canada, Spain, Australia, America, Japan, Korea, Thailand and Italy. He regularly conducts training in Kaizen – Improving Plant Performance, 5S - Effective Way Of Improving Plant Housekeeping, The Effective Supervisor, Quality Improvement Programmes, Productivity Improvement Programmes, Small Group Activities, Safety Management, Japanese Approach To Hazard Identification, Hazard Identification, Accident Prevention, Forklift Safety, Crane Safety, Occupational Safety And Health Act, Emergency Response And Preparedness Program, Environmental Management, ISO 14001 and Effective Auditing.

He has conducted training at Good Year Malaysia, Esso Productions Malaysia, SKF, Unichema, KTM, TNB, SIRIM, Bradford Rockwools, Nestle, Matsushita, Petronas Penapisan Terengganu, Petronas Penapisan Melaka, Sabah Elect Board, Ingress Technology, Perodua, TienWah Press, GMC, Kenyir Power Station, Kertih Power Station, Remaco TNB, ABB Genting Sanyen Power Station, KL Glass, Malaysia Sheet Glass JB, APMC Rawang, Felda Kilang, Chocolate Products Penang and Golden Hope Plantations.

Encik Fadzrin Bin Abdul Latif

Adv. Diploma in Business (West Glamorgan Institute, Wales)
Post Grad. Diploma in Management (University of East London, UK)
MBA (City University, London)

Fadzrin  is extensively experienced in Human Resources and as he holds an MBA in Human Resource Management from the City University, London, UK, he is indeed a trainer who is very knowledgeable in this area. In addition, he also holds a Post Graduate Diploma in Management from the University of East London, UK and a Advance Diploma in Business and Management from the West Glamorgan Institute of Higher Education, Wales, UK.

His professional experience started as a Management Executive in PLUS and throughout his over 15- year  experience in the corporate sector, he has held various senior managerial posit ions in many established organizations such as EON, USPD (now Proton Edar),  Tuwin holdings and Entrepreneur Development Institute whereby he was exposed to the full spectrum of Human Resources such as recruitment, conducting orientation program, disciplinary and grievances procedures, managing current remuneration and reward systems as well as to coordinate training for all staff.

I t was also in Entrepreneur Development Institute that he started his training career and from there, he became the Chief Operating Officer for Dynamic Corporate Consultancy, a training provider approved by PSMB. His next position was as a Human Resource Consultant with an international company, Fortner and Associates where he was involved in handling many HR related services such as HR Consultancy, Training and Outsourcing.

Lazrein has conducted many in-house and public programs on various HR subject such as Coaching and Counseling Skills, Domestic Inquiry, Performance Appraisal, VSS Outplacement Programs, Leadership Skills, Positive Work Attitude, Introduction to Employment Act and Local Labor Laws, Supervisory Skills Development Program and many others. His sessions are indeed much sought after as he i s able to not only deliver his subject matter extremely well but he also includes humour and infuses his passion f or his subject matter to his participants.

His many clients include Comfort Rubber Gloves Industries, Cranberry, EON, PASDEC, Flaris, GB Industries, Goodway Rubber Products, Grand Blue Wave Hotel, Honda, JVC, Kotak Malaysia, PNB, Petronas Dagangan, Rohm Wako Electronics, Rubberex, Sharp, Teck See Plastic, Yamaha Electronics, Yee Lee Edible Oils, Insitut Sosial Malaysia, MPSJ, UKM, Kementerian Belia dan Sukan, Kementerian Pengajian Tinggi, SPR, Maktab Kerjasama Malaysia, Touch n Go, NARSCO, Politeknik Sultan Azlan Shah, Politeknik Tuanku Sultanah Bahiyah, UIA, UMT, Kementerian Sumber Asli dan Alam Sekitar , Kementerian Tenaga, Teknologi Hijau dan Air, Kementerian Pelancongan, Kementerian Pembangunan Wanita, Keluarga dan Masyarakat, JPM, JPA, Lembaga Kemajuan Wilayah Pulau Pinang, Lembaga Pembangunan Langkawi, Pejabat SUK Pahang, Pejabat Negeri MARA Kelantan, MRSM Jeli, MRSM Kuala Krai, MRSM Tumpat, MRSM Pasir Tumboh, Majlis Agama Islam Negeri Sembilan and many others.

Puan Shiema Abdullah

BSc (UKM)


Shiema merupakan seorang tenaga pengajar & penasihat keterampilan dan imej korporat serta transformasi dan peningkatan peribadi, samada untuk syarikat swasta mahupun badan - badan kerajaan. Berkelulusan Ijazah Sarjana Muda dari Universiti Kebangsaan Malaysia (UKM) pada 2003 di dalam bidang Biologi Marin, merupakan batu loncatan beliau di dalam bidang latihan dan konsultansi ini. Beliau memulakan karier beliau sebagai Eksekutif Pemasaran di salah sebuah syarikat berbilang peringkat (MLM). Pengalaman yang di timba beliau semasa bertugas di syarikat tersebut membuka jalan untuk menerokai alam pasaran bidang latihan dan konsultansi.

Kreativiti dan idea beliau di dalam membangunkan karier dan organisasi dipuji sehingga ditawarkan sebagai pengurus latihan. Beliau ditawarkan sebagai pengarah pemasaran oleh sebuah syarikat konsultansi kemudiannya. Selama 5 tahun memikul tangungjawab sebagai pengarah pemasaran, dengan tanggungjawab membangunkan kemahiran eksekutif muda, menjadikan beliau memahami kriteria penting bagi eksekutif muda masa kini.

Di dalam sesi latihan, beliau memberi penekanan terhadap imej positif, keterampilan peribadi positif, imej dandanan peribadi, komunikasi berketerampilan, minda positif serta analisis personaliti diri. Kesungguhannya membantu individu lain agar kelihatan lebih baik dan sempurna turut diadun melalui topik keyakinan diri, tarikan diri melalui motivasi kendiri, inspirasi dalaman dan luaran sebagai modul peningkatan imej peribadi. 

Antara program Latihan yang turut dikendalikan oleh beliau adalah seperti Imej, personaliti dan Penampilan Anggun, Perkhidmatan Pelanggan dan Kaunter Berkualiti, Komunikasi Profesional, Andaman dan Tatarias Eksekutif Professional, Pengurusan Bos, Kesetiausahaan Era Kini dan Kursus Pemantapan Pembantu Tadbir (Kumpulan Sokongan). 

Beliau sering memberi kursus / seminar berkenaan modul – modul inspirasinya. Antara jabatan yang pernah mendapatkan khidmat beliau adalah seperti Politeknik Muadzam Shah, Kementerian Pengajian Tinggi Malaysia (KPTM), Kementerian Perladangan, Perusahaan & Komoditi, (KPPK), Kampus Kesihatan, Universiti Sains Malaysia (KCKUSM), Kampus Kesihatan, Universiti Kebangsaan Malaysia (PPUKM), Jabatan Khidmat Pelanggan, Universiti Kebangsaan Malaysia (JKPPPUKM), Majlis Perbandaran Seberang Prai (MPSP), Kementerian Sains Teknologi & inovasi dan beberapa agensi lain (MOSTI), Jabatan Audit Negara (AUDIT), KWSP, MARDI, Pejabat SUK Kedah, Pejabat SUK Penang, Pejabat SUK Pahang, Lembaga Minyak Sawit Malaysia (MPOB), UiTM, UMT dan JPM.




Our team consists of many other trainers for a wide range of topics.  


Please contact us if you are interested to become one of our partner trainers.  

1 comment:

  1. The most important quality of a sales person should be that he must be able to communicate with his customers so powerfully that he compels the customers to engage with him. Encouraging people to listen to what he has to say is the first most critical step that makes the steps that follow easier to accomplish
    Professional Negotiation Skills Training

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