Salam Maal Hijrah

Assalamualaikum dan salam sejahtera,

Kami warga Triple A Training ingin mengucapkan selamat menyambut Maal Hijrah kepada seluruh umat Islam di Malaysia. Sebagai manusia, kita tidak lepas daripada melakukan dosa, namun pintu taubat sentiasa terbuka. Sempena bulan Islam yang baru ini, saya berharap semoga kita semua berhijrah ke arah yang lebih baik. Insya-Allah.

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Transformational Leadership Component - Individual Consideration

Individual consideration is the extent to which a leader attends to the personal needs of each follower. Transformational leadership motivates members by emphasizing how each individual contributes to the overall goal.

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Transformational Leadership Component - Intellectual Stimulation

Leaders who encourage their followers to think outside the box and be innovative are described as intellectually stimulating. In order to improve the group or organisation as a whole, stimulating followers promotes critical thinking and problem-solving skills.

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Transformational Leadership Component - Inspirational Motivation

Inspirational motivation concern with leaders who are inspiring and willing to commit to a vision. They encourage team members to join them in this vision by fostering community and a sense of purpose.

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Transformational Leadership Component - Idealized Influence

Leaders with idealized influence are charismatic, curious, and deliver messages with simplicity and tact. These leaders are excellent role models who are widely trusted and respected by all team members.

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Overview of Transformational Leadership - Trait of Transformational Leader

Transformational leaders assist followers in growing and developing into leaders by responding to the needs of individual followers, empowering them, and aligning the objectives and goals of the individual followers, the leader, the group, and the larger organization (Bass and Riggio, 2006).

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Overview of Transformational Leadership - Trait of Transformational Leader

According to Bass & Riggio (2006), transformational leaders motivate and inspire their followers to achieve extraordinary results while also developing their own leadership capacity.

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Overview of Transformational Leadership - Practical Application

Transformational leadership is used in practice to inspire team members to work as a single unit rather than as many individual parts.

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Overview of Transformational Leadership - The Application

Transformational leadership begins with identifying each individual member's struggles and strengths. It is then up to the leader to define a new common goal and guide the team members toward this new vision.

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Overview of Transformational Leadership - Main Benefit

When it is used correctly, transformational leadership can completely transform the struggling or stagnant team into a productive and dynamic group of individuals.

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Overview of Transformational Leadership - Leadership Style

Transformational leadership is a leadership style that relies on team encouragement to achieve overall success. Raising a team's morale & self-confidence allows it to align itself to a larger vision or common purpose.

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Kepentingan Penyelia - Pengantara

Penyelia memainkan peranan sebagai orang tengah kerana beliau menyampaikan sesuatu  rancangan, dasar, keputusan dan strategi pengurusan kepada orang bawahan. Beliau juga menyampaikan aduan, rungutan dan cadangan orang bawahan kepada pihak pengurusan.

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Cabaran Seorang Penyelia - Stress

Selain menguruskan tingkah laku dan reaksi kakitangan, penyelia juga mesti belajar menguruskan stress. Peralihan daripada pekerja kepada penyelia adalah mencabar, dan ramai penyelia baharu bekerja secara berlebihan. Kerja berlebihan berpotensi membawa kepada stress, penyakit, perubahan mood dan akhirnya keletihan.

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Cabaran Seorang Penyelia - Penilai

Penyelia harus memberikan ulasan penilaian kepada pekerja mereka. Penilaian prestasi akan menjadi mencabar apabila penyelia mesti menangani isu peribadi pekerja atau apabila pekerja tidak berkomunikasi secara berterusan tentang prestasi kerja mereka.

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Cabaran Seorang Penyelia - Motivasi

Ia adalah tugas penyelia untuk memastikan pasukan mereka bermotivasi. Penyelia mesti sedar bagaimana sikap mereka sendiri mempengaruhi pekerja. Apabila penyelia bersemangat dan bertenaga dengan kerja mereka, lebih mudah untuk membuat orang lain mengikutinya.

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Cabaran Seorang Penyelia - Penyerahan Tugas

Seorang penyelia biasanya mengetahui produk atau perkhidmatan syarikat, cara ia berfungsi dan cara ia dijual. Ianya mencabar bagi penyelia untuk melihat pekerja lain melakukan tugas yang mereka begitu mahir, terutamanya apabila mereka mesti menyerahkan tugas itu sebagai sebahagian daripada peranan baharu penyeliaan mereka.

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Challenges of Supervising - Planning

Strategic planning is required of supervisors. It is the responsibility of each supervisor to forecast the department's needs for the coming year and present them to top management for budgeting purposes. 

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Challenges of Supervising - Problem Solving

Supervisors must have an investigative side to their personalities that drives them to solve problems as they arise. Problems with production, team building, or employee turnover may not be obvious, but it is the supervisor's responsibility to investigate as well as implement solutions as they arise.

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Challenges of Supervising - Team Building

To achieve company goals, most workplaces rely on employees who work as a team. It is the supervisor's responsibility to build and maintain effective teams and ensure their smooth operation.

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Challenges of Supervising - Training

One of the most difficult aspects of the job for supervisors is training new employees. Supervisors have superiors to report to and quotas to meet, but new employees are typically not prepared to take on the workload required to meet deadlines and goals. Supervisors must be encouraging and patient while pushing new employees to learn the job quickly.

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Challenges of Supervising - Hiring

Supervisors in small organization are frequently in charge of advertising, interviewing, & hiring new employees. Supervisors play a role in the selection process even if they have a HR department. Interviewing necessitates a set of skills; without interview training, supervisors face difficulties in vetting and selecting the best candidates.

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Perkara Yang Perlu Dielakkan Dalam Khidmat Pelanggan #7 - Bertelingkah Dengan Pelanggan Tentang Aduan Mereka

Tidak semua aduan pelanggan akan kelihatan munasabah kepada anda. Tetapi tidak ada gunanya berdebat dengan pelanggan mengenai isu ini. Pertengkaran hanya membawa kepada kekecewaan kedua-dua pihak. Ini juga akan menyebabkan anda kehilangan pelanggan

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Selamat Hari Sarawak

Assalamualaikum dan salam sejahtera,

Kami warga Triple A Training ingin mengucapkan selamat menyambut Hari Sarawak dan selamat bercuti kepada rakyat Sarawak. 

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Public Program Announcement For August 2022

Assalamualaikum and good day,

We are pleased to announce our Public Program Calendar for August 2022. Should any of these courses interest you, please whatsapp me at 011-25085983 or call Puan Aishah at 012-8919855.

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