Tuesday, 10 December 2013

Video Album

Photo Album 2016














Thursday, 28 November 2013


We are a vibrant and dynamic training provider to Corporate and Government organisations. We are registered with the Ministry of Finance (MOF) and Human Resource Development Fund (HRDF). All our training programmes and courses are claimable from HRDF under the SBL scheme.

Our critical mission is to assist our clients to develop and prepare their staff  to meet future challenges and deliver superior performance at the workplace,  through effective public and in-house training courses and programmes. 



We provide training courses and programmes in the following categories:
- English Language and Communication Skills
- Development Programmes for Staff, Clerical, Executive and Managers
- HR Related Courses
- IT Skills
- Technical Skills
      We are happy to discuss your training needs and customise our courses for you. You may contact us through our training consultant 
      Siti Aishah 012-8919855 
      aishah@tripleAtraining.com


      Upcoming Public Programmes in 2014


      Pengurusan Dokumen  

      Kuala Lumpur, 10 Feb

      Managing Absenteeism

      Kuala Lumpur , 11 Feb

      Penulisan Surat Rasmi
      Kuala Lumpur, 7 Apr

      Domestic Inquiry
      Kuala Lumpur,  8 Apr

      Kursus Menyelesaikan Masalah 
      Kuala Lumpur, 9 June

      Kursus Pengucapan Awam 
      Kuala Lumpur, 11 Aug

      Supervisory Skills 
      Kuala Lumpur, 12 Aug

      Oh My English
      Kuala Lumpur, 13 Oct

      Accounting Skills
      Kuala Lumpur, 14 Oct

      Blue Ocean Strategies
      Kuala Lumpur, 3 & 4 Dec




      Please download Flyer to register your seat immediately to qualify for group and early bird special discounts!

      For info on our public programmes and more, please contact our training consultant 
      Siti Aishah 012-8919855 
      aishah@tripleAtraining.com





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      Wednesday, 9 October 2013

      Ucapan Penamat Kursus Pengucapan Awam Oleh Sidek



      Ucapan penamat daripada peserta Kursus Pengucapan Awam yang telah diadakan pada 7 Oktober 2013. Peserta ini telah dilatih oleh Azmi Shahrin

      Tuesday, 17 September 2013

      Managing Employee Absenteeism (1-Day Public Seminar)

      Introduction

      Employee absenteeism is a critical problem affecting all Malaysian companies and organisations. Employees make a lot of excuses and cheat to be absent. As a result, employers lose a lot of money when staff morale and productivity is greatly reduced. This is the reason why it is important for employers to keep their employees at work.

      Therefore, there is an urgent need for HR executives and managers to fully understand the reasons for absenteeism and learn strategies to manage it in order to improve productivity and maintain staff discipline. However, many of them are unable to manage the problem effectively and need expert advice.

      This seminar assists participants to manage absenteeism by providing extensive examples and case studies from companies which have successfully managed this problem.

      At the end of the programme, participants will
      - Understand the causes of absenteeism
      - Apply absence management strategies- Manage disciplinary procedures
      - Learn how other companies deal with absenteeism
      - Understand the law on absenteeism
      - Manage Employee Absenteeism

      Seminar Leader

      This seminar will be led by Puan Mazibah Mohd Zin, an experienced master trainer who has conducted numerous public and corporate training programmes on HR and Customer Service topics. She obtained her Bachelor of Science degree majoring in Management and Organizational Behaviour from Oregon State University, USA and Master of Business Administration degree with Advanced Certificate in Personnel Administration and Decision Support System from New Hampshire College, Manchester, USA.

      Programme Outline

      Modules

      Meaning of Absenteeism

      Section 15(2) of the Employment Act 1955 | Absence Without Leave & Abandonment of Service | Misconduct & Burden of Proof

      Other Forms of Absenteeism

      Excessive Medical Leave | Tardiness At Workplace

      Understanding the Causes of Absenteeism

      Ability/Boredom/Routine | Stress | Motivation Issues | Medical Disorder | Peer Pressure | Work Conditions

      Remedies to Absenteeism

      Procedures & Policies | Sick Leave Management | Reward & Recognition Programme | Buddy System | Team-Based Responsibilities | Sense of Belonging |
      Improving Work Conditions

      Disciplinary Procedure to Address Absenteeism

      Drafting Charges | Initial Counselling | Show Cause & Warning Letters | Domestic Inquiry | Termination

      Schedule

      Date
      Venue
      Early Bird Deadline
      7 Oct 2013
      Shah Hotel, Petaling Jaya
      25 Sept 2013
      12 Nov 2013
      Hotel Seri Malaysia, Penang
      25 Oct 2013
      18 Nov 2013
      Hotel Seri Malaysia, Ipoh
      31 Oct 2013
      26 Nov 2013
      Hotel Seri Malaysia, Kuantan
      7 Nov 2013
      2 Dec 2013
      Hotel Seri Malaysia, Melaka
      14 Nov 2013
      10 Dec 2013
      Hotel Seri Malaysia, JB
      21 Nov 2013
      17 Dec 2013
      Hotel Seri Malaysia, Kuching
      30 Nov 2013


      Registration Fee

      RM800 per Pax | RM2100 per Group of 3 Pax

      Early Bird (Pay By Deadline)

      RM700 per Pax | RM2000 per Group of 3 Pax

      Payment Method

      Cheque/Bank Draft payable to
      TRIPLE A TRAINING
      MBB: 5623 6663 2488

      Conditions

      No refunds are allowed except for delegate substitution

      Reservation

      The organiser reserves the right to return any funds paid or change the training date and venue with due notice

      To Register or Enquire, Please Contact
      Aishah 012-8919855  

      For Info On Our In-House Training Programmes Please Visit Our Website www.tripleAtraining.com

      Sunday, 15 September 2013

      Upcoming Public Programs 2020





      Please use the enquiry form or email shahrizul@tripleAtraining.com to register your seat immediately to qualify for group and early bird special discounts!

      For info on our public programmes and more, please contact our training consultant:

      Shahrizul Amizan | 011-25085983 
      shahrizul@tripleAtraining.com

      Wednesday, 3 July 2013

      The English Express II™ Intermediate English Programme

      Introduction

      This is a 2-day intensive programme for government and corporate employees employees who require intermediate English language skills. It is the second part of the 3-part The English Express™ English Programmes.

      Overcoming the fear of the English Language

      Many participants have poor command of the English language because they have English phobia. Their fear of the English language, trap them in a negative reinforcing cycle that offers no way out.

      However, this course helps participants to overcome their fear of the English Language by encouraging them to use the language. By overcoming their fear, participants will begin a new positive reinforcing cycle which will put them on a path which will encourage them to continuously acquire new language skills.

      The first major step to overcome the fear is to begin speaking in English regardless of grammatical, pronunciation and vocabulary mistakes.


      Course Objective

      In The English Express I™, the participants learned to overcome the fear of the English language by making a commitment to use English boldly. In the current programme, they will take another step in this direction. They will learn more advanced grammar and practise speaking in various situations. At the end of the programme, the participants will be able to communicate confidently in English with an improved grasp on the grammar.


      Course Methodology

      This programme employs adult learning techniques which include active learning strategies to facilitate understanding and retention. Participants will spend 80% of the time in individual or group activities which allow them to learn, develop and practise English language skills. A pre-test and a post-test (on grammar) are administered to gauge the participants’ retention. A simple workbook is used to facilitate the programme. The number of participants is limited to 15 to ensure personal attention for each participant.


      Course content

      1. Module 1

      -  Present Perfect Tense – usage of the verb in the present perfect  form e.g. I have visited Singapore.

      2. Module 2

      -  Interacting with Customers – common words and phrases to use in conversation with customers

      3. Module 3

      -  Present Perfect Continuous Tense – usage of the verb in the present perfect continuous form e.g. I have
          been dating Angela since 2008.

      4. Module 4

      -  Pronunciation – plosive sounds, the schwa, correcting common errors

      5. Module 5

      -  Past Perfect Tense – usage of the verb in the past perfect form e.g. Ali told me that he had eaten.

      6. Module 6

      -  In the Office – common words and phrases to use in office conversations

      7. Module 7

      -  Past Perfect Continuous Tense – usage of the verb in the past perfect continuous form e.g. You had been
         waiting there for more than two hours when she finally arrived.

      8. Module 8

      -  Writing Exercise - Letter responding to customer complaint / An email request and responding to an email
         request

      The English Express I™ Basic English Programme

      Methodology

      This programme employs adult learning techniques which include active learning strategies to facilitate understanding and retention. Participants will spend 80% of the time in individual or group activities which allow them to learn, develop and practise English language skills. A pre-test and a post-test (on grammar) are administered to gauge the participants’ retention. A simple workbook is used to facilitate the programme.


      Course content

      1. Module 1

      -  Overcoming the Fear of the English Language – commitment & promise

      2. Module 2

      -  Stand Up and Speak – taking the first step

      3. Module 3

      -  Subject-Verb Agreement – the fundamental rule of English grammar –  matching singular verb to singular
         noun and plural verb to plural    noun e.g. Ali drives to office every morning, Ali and Mira drive to office
         every morning.

      4. Module 4

      -  In the Office – common words and useful phrases to use in office conversations, meetings and
          presentations

      5. Module 5

      -  Simple Present & Present Continuous Tense – the use of the simple present tense to describe a truth or a
         habitual action e.g. Ali    brushes his teeth every morning. The use of the present continuous tense to
         describe a current action e.g. Ali is brushing his teeth now.

      6. Module 6

      -  Simple Past & Past Continuous Tense – the use of the simple past  tense to describe a past action e.g.
         Mila drove to work yesterday.    The use of past continuous tense to describe an action that was
         happening at a specific time in the past e.g. Mila was watching TV at 10pm yesterday.

      7. Module 7

      -  Telephone Conversation Skills - common words and useful phrases to use in telephone conversations

      8. Module 8

      -  Interacting with Customers – common words and phrases to use in conversation with customers

      Public Speaking Skills Program

      Introduction

      This 2-day intensive public speaking skills program is specially customized to meet client’s training needs in upgrading its capability to meet present and future challenges. It is suitable for any support staff, executives and managers from any department who need to enhance their public speaking and general communication skills.


      Objective

      An effective speech is one that achieves the objective of getting the audience to take an intended and specific action e.g. briefing delegates, subscribing to a service, approving a proposal etc. To achieve this, the speaker needs to overcome nervousness, and incorporate elements of dynamic delivery and critical content into the speech. These are the ingredients that will transform any boring ineffective speech into one that is impactful, engaging and highly effective.

      1. Transform boring and ineffective speeches into exciting and effective ones

      2. Incorporate elements of dynamic delivery and critical content into any speech

      3. Anticipate and fulfill the audience expectations

      4. Use politically correct phrases to avoid confrontation

      In this program, participants will first of all acquire basic public speaking skills required for delivering effective speeches. Next, participants will learn to apply advanced public speaking skills to enhance their capability to leave a lasting impact on any audience. At the end of the program, participants will be able to deliver professional and effective speeches with confidence, persuasiveness and style.

      Methodology

      This program employs adult learning techniques which include active learning strategies to facilitate understanding and retention. Participants will spend 80% of the time in individual or group activities which allow them to learn, develop and practice presentation skills. A workbook is used to facilitate the program and additional notes will be handed out where necessary.

      Course Content

      1. Module 1

      -  Introduction to Public Speaking Skills – the importance of effective public speaking, a glimpse of great
         speeches

      2. Module 2

      -  Self-assessment – where am I now and where do I want to be?

      3. Module 3

      -  Overcoming Nervousness & Avoiding Speech Crutches - first project focusing on reducing nervousness
          and speech crutches

      4. Module 4A

      -  Elements of Dynamic Delivery I – Incorporate basic and advanced hand gestures

      5. Module 4B

      -  Elements of Dynamic Delivery II – apply Stance, facial expression and eye contact

      6. Module 4C

      -  Elements of Dynamic Delivery III – Use vocal projection and variation into the speech delivery; applying
         the dos and the don’t of delivery

      7. Module 5

      -  Speech Organization – Focus on elements of introduction, body & conclusion; logic and sequencing;
         anticipate and fulfill audience expectations

      8. Module 6

      =  Pronunciation Skills – Correcting commonly mispronounced words by Malaysians. For example:

      -  Correct > kuh-rekt instead of ko-rekt
      -  Connect > kuh-nekt instead of ko-nekt

      9. Module 7

      -  Presenting a Speech, Briefing or Proposal – This exercise can be customized to accommodate and
          practice actual Speech, Briefings or Proposals at the workplace

      10.Module 8

      -  Further Steps – self-assessment again, comparison with earlier results, what to do next to become even
         better













      Kursus Penyampaian Dengan Powerpoint Berkesan

      Pengenalan

      Kursus Penyampaian Berkesan ini adalah kursus intensif  sehari yang dirumus khas untuk membimbing peserta mendalami kaedah dan teknik penyampaian yang bertenaga, berkesan dan menepati matlamat.


      Objektif

      Kursus ini bertujuan untuk membantu peserta mengatasi darah gemuruh serta mempelajari kaedah dan teknik kemahiran penyampaian yang bertenaga dan berkesan. Melalui kursus ini, peserta akan diberi nasihat dan panduan untuk terus meningkatkan dan memantapkan kemahiran sedia ada. Kursus ini amat sesuai sebagai langkah permulaan untuk sesiapa yang ingin berkomunikasi secara berkesan dan berhasrat untuk menyampaikan ucapan serta taklimat yang cemerlang. Setelah mengikuti kursus ini, peserta mampu menyampaikan segala bentuk ucapan yang memberangsangkan dengan penuh keyakinan.

      Kursus ini mengguna pakai kaedah-kaedah pembelajaran dewasa termasuk rancangan pembelajaran aktif demi meningkatkan kefahaman dan penerapan. Kursus ini memperuntukkan 80% masa untuk kegiatan berseorangan atau berkumpulan bagi membolehkan para peserta mempelajari, membina dan menerapkan kemahiran penyampaian. Buku kerja akan digunakan untuk memudah pemahaman. Bilangan peserta dihadkan kepada 20 orang untuk memastikan setiap peserta mendapat perhatian peribadi.


      Sukatan kursus

      1. Modul 1

      -  Pengenalan kepada Ilmu Pengucapan Awam - perihal pentingnya  kemahiran Pengucapan Awam, imbasan
          ucapan-ucapan yang cemerlang

      2. Modul 2

      -  Mengatasi Darah Gemuruh & Menghindari Penongkat Ucapan – cara bagaimana mengatasinya

      3. Modul 3

      -  Kemahiran Penyampaian Bertenaga Asas – gerakan tangan, cara berdiri,  mimik muka, tatapan mata,
         lontaran dan kepelbagaian suara

      4. Modul 4

      -  Susunan Penyampaian Berkesan – kerangka pembukaan, isi kandungan & penutup, logik & urutan

      5. Modul 5

      -  Penyampaian Menggunakan Powerpoint – menghindari kesilapan-kesilapan  utama menggunakan
         Powerpoint, menggunakan Powerpoint sebagai alat bantu pandang


      Kumpulan Sasaran

      Kursus Pengucapan Awam ini boleh dikendalikan untuk staf sokongan dan pegawai secara berasingan atau disekalikan mengikut keperluan penganjur.  Kami berpendirian bahawa setiap insan memerlukan kemahiran Pengucapan Awam dan wajar memperoleh kemahiran ini seawal mungkin.