Wednesday, 3 August 2022

Bagaimana Menjadi Juruacara Yang Baik - Membuat Draf Ucapan


Walaupun anda berbakat dalam pengucapan awam, adalah lebih baik untuk anda membuat draf ucapan. Draf atau skrip anda harus mengandungi aturcara dan urutan ucapan yang anda akan sampaikan semasa acara berlangsung.

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Bagaimana Menjadi Juruacara Yang Baik - Merancang Dengan Teliti


Lakarkan atau semak agenda yang diberikan untuk sesuatu acara tersebut dan rancang jadual acara minit demi minit. Kira masa yang diambil untuk naik dan turun pentas, membuat pengenalan dan ucapan kepada audien.

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Tuesday, 2 August 2022

How to Be a Good Master of Ceremonies - Do Your Research


Contact your key speakers ahead of time to get some background information on them and use that information to prepare your introductions. This background research will assist you in crafting more personal and genuine introductions.

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How to Be a Good Master of Ceremonies - Know Your Role Expectations


As an MC, you must be prepared to improvise so that you can respond quickly to whatever situation may arise. For example, you may need to entertain the audience while the next speaker comes out of the restroom, or the broken microphone is replaced.

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How to Be a Good Master of Ceremonies - MC Main Responsibilities


The main responsibilities of the MC includes keeping the event flowing and bridging between segments of the event, maintaining the audience's interest and ensuring that they are having fun, making the audience feel respected and engaging with them during the event, making the speakers feel valued, keeping the event on time, and keeping everyone updated on what is going on at the event.

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How to Be a Good Master of Ceremonies - Know Your Responsibilities


The MC is in charge of creating and maintaining the desired atmosphere throughout the event. The intended atmosphere may differ depending on the type of event, but most events that hire an MC want to create a fun and energetic environment.

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How to Be a Good Master of Ceremonies - Know Your Event


For all types of ceremonies, knowing your event is essential. The type of event will determine the atmosphere you, as the MC, must create. Knowing what's going on, what should be discussed, and what's coming up is essential for a successful MC.

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Saturday, 30 July 2022

Salam Maal Hijrah


Assalamualaikum dan salam sejahtera,

Kami warga Triple A Training ingin mengucapkan selamat menyambut Maal Hijrah kepada seluruh umat Islam di Malaysia. Sebagai manusia, kita tidak lepas daripada melakukan dosa, namun pintu taubat sentiasa terbuka. Sempena bulan Islam yang baru ini, saya berharap semoga kita semua berhijrah ke arah yang lebih baik. Insya-Allah.

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Transformational Leadership Component - Individual Consideration


Individual consideration is the extent to which a leader attends to the personal needs of each follower. Transformational leadership motivates members by emphasizing how each individual contributes to the overall goal.

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Transformational Leadership Component - Intellectual Stimulation


Leaders who encourage their followers to think outside the box and be innovative are described as intellectually stimulating. In order to improve the group or organisation as a whole, stimulating followers promotes critical thinking and problem-solving skills.

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Transformational Leadership Component - Inspirational Motivation


Inspirational motivation concern with leaders who are inspiring and willing to commit to a vision. They encourage team members to join them in this vision by fostering community and a sense of purpose.

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Transformational Leadership Component - Idealized Influence


Leaders with idealized influence are charismatic, curious, and deliver messages with simplicity and tact. These leaders are excellent role models who are widely trusted and respected by all team members.

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Overview of Transformational Leadership - Trait of Transformational Leader


Transformational leaders assist followers in growing and developing into leaders by responding to the needs of individual followers, empowering them, and aligning the objectives and goals of the individual followers, the leader, the group, and the larger organization (Bass and Riggio, 2006).

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Friday, 29 July 2022

Overview of Transformational Leadership - Trait of Transformational Leader


According to Bass & Riggio (2006), transformational leaders motivate and inspire their followers to achieve extraordinary results while also developing their own leadership capacity.

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Overview of Transformational Leadership - Practical Application


Transformational leadership is used in practice to inspire team members to work as a single unit rather than as many individual parts.

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Overview of Transformational Leadership - The Application


Transformational leadership begins with identifying each individual member's struggles and strengths. It is then up to the leader to define a new common goal and guide the team members toward this new vision.

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Overview of Transformational Leadership - Main Benefit


When it is used correctly, transformational leadership can completely transform the struggling or stagnant team into a productive and dynamic group of individuals.

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Overview of Transformational Leadership - Leadership Style


Transformational leadership is a leadership style that relies on team encouragement to achieve overall success. Raising a team's morale & self-confidence allows it to align itself to a larger vision or common purpose.

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Sunday, 24 July 2022

Kepentingan Penyelia - Pengantara


Penyelia memainkan peranan sebagai orang tengah kerana beliau menyampaikan sesuatu  rancangan, dasar, keputusan dan strategi pengurusan kepada orang bawahan. Beliau juga menyampaikan aduan, rungutan dan cadangan orang bawahan kepada pihak pengurusan.

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Cabaran Seorang Penyelia - Stress


Selain menguruskan tingkah laku dan reaksi kakitangan, penyelia juga mesti belajar menguruskan stress. Peralihan daripada pekerja kepada penyelia adalah mencabar, dan ramai penyelia baharu bekerja secara berlebihan. Kerja berlebihan berpotensi membawa kepada stress, penyakit, perubahan mood dan akhirnya keletihan.

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Cabaran Seorang Penyelia - Penilai


Penyelia harus memberikan ulasan penilaian kepada pekerja mereka. Penilaian prestasi akan menjadi mencabar apabila penyelia mesti menangani isu peribadi pekerja atau apabila pekerja tidak berkomunikasi secara berterusan tentang prestasi kerja mereka.

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Cabaran Seorang Penyelia - Motivasi


Ia adalah tugas penyelia untuk memastikan pasukan mereka bermotivasi. Penyelia mesti sedar bagaimana sikap mereka sendiri mempengaruhi pekerja. Apabila penyelia bersemangat dan bertenaga dengan kerja mereka, lebih mudah untuk membuat orang lain mengikutinya.

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Cabaran Seorang Penyelia - Penyerahan Tugas


Seorang penyelia biasanya mengetahui produk atau perkhidmatan syarikat, cara ia berfungsi dan cara ia dijual. Ianya mencabar bagi penyelia untuk melihat pekerja lain melakukan tugas yang mereka begitu mahir, terutamanya apabila mereka mesti menyerahkan tugas itu sebagai sebahagian daripada peranan baharu penyeliaan mereka.

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Saturday, 23 July 2022

Challenges of Supervising - Planning


Strategic planning is required of supervisors. It is the responsibility of each supervisor to forecast the department's needs for the coming year and present them to top management for budgeting purposes. 

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Challenges of Supervising - Problem Solving


Supervisors must have an investigative side to their personalities that drives them to solve problems as they arise. Problems with production, team building, or employee turnover may not be obvious, but it is the supervisor's responsibility to investigate as well as implement solutions as they arise.

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Challenges of Supervising - Team Building


To achieve company goals, most workplaces rely on employees who work as a team. It is the supervisor's responsibility to build and maintain effective teams and ensure their smooth operation.

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Challenges of Supervising - Training


One of the most difficult aspects of the job for supervisors is training new employees. Supervisors have superiors to report to and quotas to meet, but new employees are typically not prepared to take on the workload required to meet deadlines and goals. Supervisors must be encouraging and patient while pushing new employees to learn the job quickly.

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Challenges of Supervising - Hiring


Supervisors in small organization are frequently in charge of advertising, interviewing, & hiring new employees. Supervisors play a role in the selection process even if they have a HR department. Interviewing necessitates a set of skills; without interview training, supervisors face difficulties in vetting and selecting the best candidates.

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Perkara Yang Perlu Dielakkan Dalam Khidmat Pelanggan #7 - Bertelingkah Dengan Pelanggan Tentang Aduan Mereka


Tidak semua aduan pelanggan akan kelihatan munasabah kepada anda. Tetapi tidak ada gunanya berdebat dengan pelanggan mengenai isu ini. Pertengkaran hanya membawa kepada kekecewaan kedua-dua pihak. Ini juga akan menyebabkan anda kehilangan pelanggan

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Thursday, 21 July 2022

Selamat Hari Sarawak


Assalamualaikum dan salam sejahtera,

Kami warga Triple A Training ingin mengucapkan selamat menyambut Hari Sarawak dan selamat bercuti kepada rakyat Sarawak. 

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Thursday, 14 July 2022

Public Program Announcement For August 2022


Assalamualaikum and good day,

We are pleased to announce our Public Program Calendar for August 2022. Should any of these courses interest you, please whatsapp me at 011-25085983 or call Puan Aishah at 012-8919855.

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Wednesday, 22 June 2022

Perkara Yang Perlu Dielakkan Dalam Khidmat Pelanggan #6 - Mengabaikan Maklum Balas


Memastikan pelanggan anda berpuas hati adalah penting untuk menjalankan perniagaan yang berjaya. Ini bermakna apabila mereka memberikan maklum balas, anda perlu mendengar. Cadangan yang dikemukakan oleh pelanggan anda harus dilihat untuk menambah baik produk atau perkhidmatan anda.

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Perkara Yang Perlu Dielakkan Dalam Khidmat Pelanggan #5 - Memberi Penyelesaian Generik


Jika anda telah lama berada dalam khidmat pelanggan, anda mungkin memberi jawapan atau penyelesaian secara generik. Namun, anda sepatutnya meneliti sepenuhnya setiap penyelesaian sebelum membuat kesimpulan. Dengan cara ini, anda akan yakin bahawa anda sentiasa memberikan nasihat yang betul.

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Perkara Yang Perlu Dielakkan Dalam Khidmat Pelanggan #4 - Tidak Menunjukkan Empati


Dalam sesetengah kes, anda tidak akan dapat memberikan penyelesaian yang memuaskan hati pelanggan. Namun, anda masih harus menunjukkan empati dengan menjelaskan bahawa anda memahami isu mereka dan anda telah cuba sebaik mungkin untuk menyelesaikan masalah mereka

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Perkara Yang Perlu Dielakkan Dalam Khidmat Pelanggan #3 - Menyalahkan Pelanggan


Jangan sekali-kali memberitahu pelanggan mereka salah. Mereka mungkin tidak biasa dengan produk atau perkhidmatan yang anda berikan. Sebaliknya, anda harus memberikan mereka maklumat yang mereka perlukan, tetapi anda harus melakukannya dengan cara yang membantu dan tidak kasar.

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Tuesday, 21 June 2022

Tips Pembentangan - Mulakan Dengan Outline


Sebelum anda merangka ucapan penuh, catat perkara utama pembentangan anda. Melihat lakaran asas idea memberi anda peluang untuk mengubah atau menukar topik tertentu dengan cepat.

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Tips Pembentangan - Perhatikan Pembentangan Pembentang Lain


Perhatikan cara pembentaing profesional membentang — daripada bahasa badan mereka kepada aliran idea mereka — untuk mencari taktik pembentangan yang boleh anda gunakan untuk diri anda sendiri. 

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Tips Pembentangan - Elakkan Membentang Topik Yang Terlalu Panjang


Membentang topik yang terlalu panjang akan menyekat tumpuan audien anda. Tentukan kerumitan subjek anda dan seterusnya tentukan sama ada anda perlu mengecilkan topik dengan mempertimbangkan masa yang telah diperuntukkan untuk pembentangan anda.

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Tips Pembentangan - Membentang Topik Yang Sesuai Dengan Audien


Pembentangan anda akan penuh dengan maklumat berguna kepada audien jika anda menghubungkan minat dan keperluan mereka dengan topik anda. Kenal pasti butiran audien seperti profesion, industri, minat mereka, dsb. Ini bertujuan supaya anda tahu cara merangka topik anda supaya relevan.

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Tips Pembentangan - Buat Peta Minda Untuk Meneroka Topik Anda


Semarakkan semula pengetahuan anda tentang subjek dengan mencipta peta minda, atau rajah, yang menunjukkan semua idea berbeza yang berkaitan dengan topik tersebut. Ini akan membantu anda berasa lebih yakin untuk menyampaikan pembentangan tentang topik tersebut.

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Tips For Reducing Absenteeism - Incentives


Another option is to provide incentives to employees who show up on time. This encourages those who are frequently absent and motivates those who are constantly at work.

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Tips For Reducing Absenteeism - Feedback


You should make an effort to provide regular feedback to your employees. This does not have to be only when they have done something wrong; you should also try to recognize their successes.

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Tips For Reducing Absenteeism - Supporting Staff Member


Once you've established a policy, the next step is to set up a system to assist employees who are experiencing difficulties. By investing in Employee Assistance Programs (EAP), you are providing your employees with a support system that they can use when they are experiencing difficulties in their personal or professional lives.

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Impact of Absenteeism - Reduced Productivity


With declining performance comes decreased productivity, both in terms of quantity and quality of work. And, with employees absent, it is up to managers to reorganize projects or move deadlines (which does not make you look good to your clients).

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Impact of Absenteeism - Employee Performance


Employees who frequently miss work will not perform as well as those who do not. When they miss work frequently, their performance is bound to suffer because they miss out on projects, training, and updates. All of this can contribute to low morale at work.

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Monday, 20 June 2022

High Impact Presentation Skills | 16-17 June 2022 | Online Courses


Assalamualaikum dan salam sejahtera,

Pada 17 Jun, kami telah menamatkan kursus atas talian yang bertajuk High Impact Presentation Skills. Kursus ini bertujuan untuk menggilap kemahiran pembentangan peserta di dalam Bahasa Inggeris.

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Public Program Calendar For July 2022


Assalamualaikum and good day,

We are pleased to announce our Public Program Calendar for July 2022. Should any of these courses interest you, please whatsapp me at 011-25085983 or call Puan Aishah at 012-8919855.

#tripleAtraining
#traintodayforabettertomorrow
#pembelajaransepanjanghayat
#HRDCRegisteredTrainingProvider
#PembekalLatihanBerdaftarMOF
#PembekalLatihanBerdaftarKementerianKewangan
#PembekalLatihanBerdaftarEperoleha

Importance of First Aid - It Encourages Healthy And Safe Living


First aid teaches you the value of healthy living and how your lifestyle habits and choices can increase or decrease your chances of developing problems such as coronary heart disease. Knowing this information makes you more aware of your own health and alert to potential hazards in your environment.

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#TripleATraining
#KursusFirstAid
#LatihanFirstAid
#BengkelFirstAid
#KursusCPR
#LatihanCPR
#BengkelCPR

Importance of First Aid - Your Safety Before Others


One of the first things you'll learn during your first aid training is that you must prioritize your own safety. It's not selfishness; it's common sense. Keeping yourself safe means that you can help others rather than needing help yourself.

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#TripleATraining
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#KursusCPR
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Importance of First Aid - Instils The Desire To Care


First aid training allows you to reflect on yourself and how you and others react in different situations. Understanding this will boost your confidence in a variety of non-medical day-to-day situations.

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#TripleATraining
#KursusFirstAid
#LatihanFirstAid
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#KursusCPR
#LatihanCPR
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