Wednesday 26 February 2014

“Workplace Challenges – BBoomers, Gen X, Gen Y”


An “age-neutral” workplace supports real communication and understanding across all ages, and builds on the unique values and strengths of each generation. Businesses that pay attention to inter-generational issues will see an impact on their bottom line in a number of areas: Corporate Culture, Recruitment, Employee Engagement, Retention, Customer Service.

Because some organisations struggle to engage and retain talented workers under the age of 30, and still more find it challenging to get these Gen Y group to achieve their best, this workshop reveals what type of business image and work environment will entice these fast-moving, and thinking, young workers, which current management practices will keep them motivated, and which incentives will keep them from defecting.

This session also explores why younger and older people don’t see eye to eye and what to do about it in the workplace. From pointers on motivating, managing and retaining younger employees to ways of preventing older managers from losing their minds, this session shows it’s possible for Baby Boomers and Gen X and Y employees to work well together!

Workshop Overview

Participants compare and contrast significant facts, characteristics and values about the four generations – the Veterans (Traditionalists), Baby Boomers, Generation X and Generation Y – and the four different working styles of people that are present regardless of when they were born.

Participants’ involvement will provide a stimulant to communications among the work groups to devise strategies they could transfer at their respective workplace.


By the end of the programme, the participant will:

- identify characteristics, behaviours, assets & liabilities of each generation

- develop strategies for managing and motivating multigenerational staff and

- create practical strategies for optimizing staff retention and productivity,
   with special emphasis on Gen Y

Course Outline

An Orientation into the 4 Generations:

- the Veterans (Traditionalists), Baby Boomers, Generation X and Generation Y

- how the Different Generations View Work and Life

- How Generational Differences Affect: Recruitment, Team Dynamics, Communication Style,

- Characteristics, Behaviours, Core Values, Needs and
   Motivating Factors of Each Generation

- Understanding and Embracing the Multi-Generational Workforce

- Inter-Generational Management:

- Workplace environments that foster inter-generational cooperation

- Strategies: Engaging and Retaining Gen Y in the Organisation

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