Ms. Chong
Certificate in
Training (PSMB)
MBA (Asian Institute
of Management, Philippines)
BA (Coady Institute,
Canada)
Chong has over her entire career path been in a people development and
management industry, enriched from her educational achievements from the Asian
Institute of Management, Philippines and Coady Institute, Canada.
She
began her foray in the training arena since 1991 and has trained many
corporations in the area of personal development, Professional Effectiveness
and Communication..
An
avid presenter and trainer, she has taken on many opportunities to be MC at
events which include Awards Ceremonies, Opening Ceremonies of international and
national seminars, Annual Dinners and Corporate Functions.
Added
with an Advanced Certificate in TEFL, she works with graduates and executives
in the area of Soft Skills empowerment with FStep, Financial Sector Talent
Enrichment Program on numerous batches through the auspices of IBBM and Bank
Negara. She is an approved HRDF trainer
and brings across very effectively in her facilitative and interactive style
for participants to apply, participate actively in order to hone in the
learning points.
She
is active in Toastmasters International, a global movement dedicated to making
oral communication a worldwide reality for adults and serves as Region Advisor
for South East Asia.
Ms. Jade Lim
Certificate in Training (PSMB)
Diploma in Mass Comm (Kolej Tunku
Abdul Rahman)
Degree in Business Studies (Charles
Stuart University, Australia)
Vice-President
Education, AICI Malaysia (Association of Image Consultant International)
CIBTAC, IFA, WORLD
MASTERS
Jade is a Certified Image and Beauty Consultant,
Trainer and a credible Image Columnist. She has 15 years of combined experience
in as a trainer in Beauty & Image, Public Speaking, Presentation Skills and
Marketing Communications. She is
multilingual and conducts her training in English, Mandarin and BM.
Jade, with her enthusiastic, passionate and uniquely bubbly personality,
coupled with her strong corporate background, she is highly sought after by
SMEs and multi-national corporations for Professional Grooming and Etiquette
trainings. Her in-depth domain knowledge and ability to connect with the
participants with lively and hands-on training had garnered rave reviews from
many participants who have been benefited immensely from her program. These
organizations have reported significant improvement in its staff overall image
and confidence level in handling its valued customers.
She has trained corporations from traditional, semi-traditional to
creative industries, including Sunway, Maybank Group, Allianz Life, Great
Vision of ING, SICM of Great Eastern, CIMA, KPMG, Dell, Getronics, The Star,
FPG Oleochemicals, Star-FM, Maxis, Digi, Bursa, EPIC, Amway, Canasia Network,
Philip Wain, University of Women Association, BG96, MCT, B&G, Ifilosofie,
Pantai Premier, Eita and many more. She is invited as a Seminar speaker for
Klang Chinese Chamber of Commerce and Industry, speaking to entrepreneurs on
creating winning Image for business success.
She is an Image Columnist writing for Nanyang Siang Pau since 2010, on
topics related to Appearance, Behavior and Communication. She was also a Beauty
Trainer in Amway Malaysia, travelled around Malaysia and Singapore, conducting
Product, Skin Care and Makeup Workshops for independent business owners. Her
other background including many years of enriching experiences as a Journalist,
Translator and Marketing Specialist. Her previous achievements including
winning two prominent Journalist Awards from Ministry of Domestic Trade and
Consumer Affairs Malaysia in 1999 and Digi Communications in 2002.
A certified PSMB trainer, Jade is well-verse in English and Mandarin,
and she connected well with Bahasa speaking participants as her workshops have
always added a local flavor of Bahasa Melayu. She is an Associate Member of
AICI (Association of Image Consultants International) and the Founding
Secretary of AICI Malaysia Chapter, 2010-12, and Vice President of Education,
2012-14. She is certified by International Image Institute, Canada, and
continues to receive yearly image updates internationally. She is also certified
by one of the pioneer Image Establishments in Malaysia Swet Advancement Centre
and was appointed as the Head of Professional Image Courses, serving the
company for many years.
Jade has a Diploma in Mass Communication (Journalism) from Kolej Tunku
Abdul Rahman, and Degree in Business Studies from Charles Stuart University,
Australia. On personal level, she has the passion to help adults continue their personal
development in the Communication and Leadership Track through her active
involvement in the Toastmasters movement. She is the President of Taman
Indrahana Toastmaster Club 2012/13, and she had conducted two Toastmasters Speechcraft
programs for Shell Malaysia.
Ms Selaine Lim
Certificate in Training (PSMB)
Certificate in Translation (Dewan Bahasa dan Pustaka)
Licensed Company Secretary
Bachelor of Education (TESOL)
Master of Education (Sheffield Hallam University, UK)
Selaine is a licensed Company Secretary, Trainer certified by Pembangunan Sumber Manusia Berhad (PSMB), graduate of Sheffield Hallam University in Master of Education (English Studies) and Bachelor of Education (TESOL). She is a member of Toastmasters International, and is serving as Area Governor and Vice President Public Relations of Malaysian Institute of Management Toastmasters Club for the year 2012/ 2013. In 2005, she was voted by Mingguan Wanita as a “Wanita Cemerlang.”
She has conducted English Language workshops for many corporate and government bodies such as KL Star Rail Sdn. Bhd., Department of Statistics Malaysia and Jabatan Kemajuan Masyarakat. In her 6-year training experience, she has taught Public Speaking, English Language and Chinese to over 6,000 Primary and Secondary School and University students. She has also taught English Language to foreigners from Japan, Taiwan, Indonesia, India, Myanmar, Vietnam and China.
Currently, she is an English language author for Grup Karangkraf Sdn. Bhd. She is a Translator certified by Institut Terjemahan Negara Malaysia. She was a columnist for Utusan Online and Utusan Newspaper. She was a Corporate Communication Columnist on Dewan Masyarakat from 2005 to 2007 who wrote articles on how to improve Public Speaking and Communication Skills and columnist in Mingguan Wanita on entrepreneurship. She has also won essay writing prizes from Dewan Siswa, Dewan Kosmik, Dewan Masyarakat and The Sun newspaper. Her personal mission is to help Malaysians to speak, write and listen in English and Chinese fluently.
Dr. Ari Ramaiyah
Certificate in Training (PSMB)
MBA, University of Abertay Dundee, Scotland
DBA, Southern Luzon State University of
Philippines
Dr. Ari has developed and conducted Training in a wide
range of subjects, which include, Leadership,
Project Management, Training Needs Analysis, Transformational Leadership,
Negotiation and Purchasing Skills, Deal Making, Problem Solving and Decisions
Making, Stress and Time Management, Expert Communication Skills, Influencing
Skill, Team and Conflict Management, Train the Trainer, Facilitation and
Delegation Skills, Motivation, Team Building, Coaching and Mentoring Skills,
Mindset Change etc.
His training are known to be highly interactive with
valuable and relevant participant centered activities such as role play, brain storming, games, case
studies, discussions, storytelling, video sessions, quizzes, individual and
group exercises, ice breakers, presentations, mind mapping, scenario planning,
small projects, and debates. His training programs are often tailor made
to suit the participants’ expectation.
Partial list of participants who have attended the training
programmes in 2011/12 via public and in-house programmes are from AM Bank, PERMATA, Miri Port Authorities,
Asean Bintulu Fertizers, E & O Hotel, Promenade Hotel, JobStreet, Borneo
Travel and Tours, Nippon Oil, Borneo Springs, Murphy Oil, TNB, RHB Bank, Digi,
Celcom, SESCO, Sin Chew Press, EON Bank, Proton, PUSTAKA Miri, Telekom
Malaysia, Kia Motors, Intel, Miri Specialist Hospital, Bank Rakyat, and
many others. Apart for Malaysian companies, he also has conducted training
sessions for visiting participants from Vietnam,
Philippines, Middle-East, Tibet, China and Indonesia.
Some of his audiences include: general managers, managers,
company directors, executives, principals, lecturers, supervisors, CEOs, front
line staff, government officials, NGOs and general public.
Apart from training,
he is also active in consultancy works in the area of marketing and management
with various government and non-governmental bodies. The consultancy areas,
includes marketing research, change management, feasibility studies on the
viability of business projects, socio-economy impact, training need analysis
and measurement of service quality by using SERVQUAL or SERVPERF instrument.
He also had
developed model and instrument to measure Customer Satisfactions Index (CSI)
and Customer Loyalty Index (CLI) as stipulated in the ISO Standard
requirements. These models can be applied in any firms easily to enhance the
satisfaction of their customers thus improving the customer loyalty. Apart from
Consultancy services, Arivalan also has conducted personal coaching on
individual basis on various marketing and business related matters for CEOs,
branch managers and executives.
Driven by his
Mission in life, Dr. Arivalan embarked on a profession as a marketer, lecturer,
trainer and consultant. He worked as a Senior Programme Manager at Hewlett
Packard in KL. He was managing about 80 project managers on their task of
delivering excellent customer services. At Hewlett Packard, he also has
established a quality system to assist the project managers to keep record on
their daily routine services to the customer.
He has travelled to
many Asia Pacific Regions in pursued to develop network and partnership with
various institutions and customer groups during his previous employment. He has
successfully secured contract with many reputable institutions and
organizations from UK, USA, New Zealand, Australia, India, Indonesia,
Mauritius, Bangladesh, Pakistan and Sri Lanka. Previously, he held high profile
positions as Director of Marketing, Principal and Dean in various established
institution of higher education in Malaysia.
Arivalan’s earlier
experience at a senior management level, international
exposure coupled with his academic qualifications had helped him to develop his
extensive knowledge in service quality, international marketing, customer
networking and prospecting, sales, negotiation skills and leadership thus
enabling him to become a high profile trainer.
Encik Mohd Taufik
Certificate in Training, PSMB
Certificate in Training and
Development, Institute of Training and Development, UK
Certified Ropes Course, Outward Bound and
Corporate Adventure Trainer / Instructor, Camp Permai Outward Bound School,
Sarawak and Project Adventure (Singapore) Inc.
Associate Degree in Banking
and Finance, Institute of Bankers London
Mohd
Taufik was the Senior Training and Credit Manager with Finance Corporation
Limited (formerly MBF Finance Limited), Papua New Guinea, for more than 4
years. (2000–2005). He started his career with a clerical position in 1980 and
ended as a Regional Manager in the year 1993 with several banking and financial
institutions in Malaysia.
He decided to move into HR Training and Development in 1993. He practiced his skills and knowledge in HR Training and Development for 2 years with a well-known training provider in Malaysia before practicing on his own in 1995.
He is a qualified banker and has an Associate Degree in Banking and Finance from Institute of Bankers London. He also has a Certificate in Training and Development from Institute of Training and Development (ITD), United Kingdom. He is a member of Malaysian Outward Bounder Association. He is a Certified Ropes Course, Outward Bound and Corporate Adventure Trainer / Instructor from Camp Permai Outward Bound School, Sarawak and Project Adventure (Singapore) Inc.
In the area of
Human Resources Training & Development, he specializes in the “Human Side
of Management”. Some of the topics and programs he has conducted includes,
Sensitivity, Teams and Teambuilding, Customers Service, Service Quality
Management, Conflict Management, Effective Communication, Inter-Personal Human
Relations, Effective Delegation, Managerial, Supervisory and Clerical
Development Programs, Train The Trainer and many others which are related to
Human Resources Development. He is also an Accredited Trainer by Eagle’s
Flights Inc and Persona Inc., USA to conduct their programs. Most of his
program methodologies are a mixture of Experiential Learning, Debriefing,
Lectures and Analysis. He is currently one of the few training consultant in
Malaysia who specializes in Corporate Outdoor Adventure Teambuilding Program.
In
the area of HR Consultancy, he has conducted several jobs including Training
Needs Analysis, Organizational Re-Engineering/ Alignment and Performance
Management for some organizations in Malaysia, Singapore, Indonesia, Brunei and
Papua New Guinea.
Companies and
organizations which he has conducted In-House programs includes SIRIM, Star
Publications, Skynet Worldwide (M) Sdn Bhd, SMP Philips Semiconductor Sd.
Bhd.,Sapura Malaysia Berhad, Star Publications (M) Berhad, Uniphoenix Bhd,
Straits & Island Insurance Bhd, Castrol (M) Sdn Bhd, KWSP, Kenderaan Klang
Banting Bhd, Kewangan Bumiputra Bhd, Cempaka Finance Bhd, Malaysia Credit Finance
Bhd, Arab Malaysian Banking Group, Arab Malaysian Corp. Bhd (AMCB), Petronas,
FAMA, MARDI, NARSCO Holdings Bhd, Sunrise Bhd, Arastu Sdn Bhd, Asia Lab (M) Sdn
Bhd, Kompleks Kewangan Bhd, Koperasi Polis DiRaja Malaysia Bhd, PERHEBAT,
Majlis Perbandaran Kota Kinabalu, Felda, MSAS Cargo (Penang) Sdn Bhd, COB
Technologies, Loytape Bhd, Kedah Sato Sdn Bhd,
Malaysia Smelting Corp Bhd, AON Consulting Limited (PNG and Australia),
SP Breweries (PNG) Limited, Institute Business Studies Limited (PNG), Rimbunan
Hijau Limited (PNG), Yuwan Fisheries Limited (PNG) and many others domestically
and internationally. Most of his participants enjoyed his participative way in
conducting his programs.
He was also the
main Host and Speaker for “Turning Points” series aired by RTM2 in 2008/9.
Mr. G. Vizayer Raj
Diploma in Warehouse
Management, International School of Management (USA)
Advanced Certificate,
Malaysian Institute of Purchasing and Materials Management
MBA, European Union Open University (UK)
Member, Chartered
Institute of Transport
Vizayer Raj has an MBA from the European Union Open
University (UK), Diploma in Warehouse Management from the International School
of Management (USA) and Advanced Certificate from the Malaysian Institute of
Purchasing and Materials Management. He completed his certificate and advance
certificate programs before continuing on his higher studies in Materials
Management. He is an associate member of the Chartered Institute of Transport.
He was an In-house Training and Development Manager for a large Logistics company
and currently lectures at various Universities namely, University of New
Castle, Universiti Teknologi Malaysia, Asean E-University, Open University
Malaysia and also serves as a Lecturer and Consultant to the Malaysian
Institute of Purchasing and Materials Management (MIPMM) in the field of Supply
Chain Management and Logistics Management.
Other institutions he has conducted trainings include
Masterskill University College of Health Sciences, Al-Imam Muhammad Ibn Saud
Islamic University Kingdom Of Saudi Arabia And King Abdul Aziz University,
Kingdom Of Saudi Arabia, Kuwait Oil Company, Royal Court Of Oman, Ministry Of
Defence Sultanate Of Oman, Police Special Branch, Sultanate Of Oman And Sudan
Telecommunications. In the recent times he has been actively training with the
Federation of Malaysian Manufacturers (FMM) and Human Resources Ministry under
the Train and Place Scheme. Other notable institutions are Polytechnic Seberang
Prai and Polytechnic Kuantan and Tenaga Nasional Berhad. He has worked with a number of multinational companies
especially Sumitomo Corporation, Toshiba Plant Kentesu, Kawasaki Heavy
Industries, and Keppel Engineering.
Among the projects handled were KLIA, Petronas Gas Pipeline, and Putra
Jaya Administrative Centre, Prai Power Station and Kapar Power Station.
He currently serves in various International councils
providing his invaluable expertise especially Business Management Association
(BMA, UK) and the Society of Sales and Marketing (SSM,UK) and the Ministry of
Higher Education, Malaysia as a panel member in the board of curriculum
development for Supply Chain Management. His articles have been featured the
Star Newspapers.
Encik Subramaniam Thanimalai
Degree in Public Administration (UUM)
Subramaniam is a knowledgeable and respected HR
practitioner with more than 16 years experience in the Labour Department. He
has a degree in Public Administration from UUM and has conducted numerous HR
seminars over the last 10 years. He has also taught HR related subjects at the
Open University. Besides speaking on this topic, he also speaks on trade
unionism, employee-employer relationship, collective bargaining and collective
agreement and other Industrial Relation areas.
He is a freelance advisor for employers in Malaysia on the
correct interpretation of labour laws, handle amendments to the labour laws
enforced by the Labour Department. He has given many lectures in Employment Act
1955 and Industrial Relation Act 1967 for HR Diploma students and HR
practitioners.
Since 1999, he has branched out into training and lecturing for companies as well as private institutions. Subjects range from trade unionism, employee-employer relationship, collective bargaining and collective agreement and other Industrial Relation areas.
Additionally, he is also
well qualified to conduct training on HR topics such as Workmen’s Compensation Act 1952, Weekly Holidays Act
1950, and Workers Minimum Standards of Housing & Amenities Act 1990,
and Techniques of Answering Examination Questions on Employment Act 1955.
