Monday, 17 June 2013

Industrial Relations - The Process and Procedures


Misconduct can be in many forms and taking in appropriate action to battle misconduct can and may resulted in disastrous result. Employers need to understand the type of those misconduct and furthermore must know how to deal and handle the issue without making it more complicated to be solved

  • These programs are designed to assist the management to have a better perspective on the unwanted act that can jeopardize the company’s reputation and at the same time imposing the correct method in dealing with it
  • Whether the current practice is efficient to combat such misconducts and the in appropriations
  • Deciding what is minor and what is major and determining what to punish such misconducts

Who Should Attend

Managers, supervisors, executives, team leaders, and others who need to equip themselves with interpersonal skills for managing people and departments and contribute to the effectiveness of the organization and individual.

Course Content

1) What is misconduct?
-  Type of misconduct
-  Interpretation by law
-  Objection and rejection
-  Provision under the law (Industrial Relation Act

2) Implied misconduct
-  How can it be implied
-  Minor misconduct
-  Upgraded misconduct
-  Major misconduct

3) Absenteeism
-  Other misconducts deriving from absenteeism

4) Case study on  
-  Leave application
-  Medical Certificate (MC)
-  Police custody
-  Courts’ rulling

5) Maintenance of discipline
-  Corrective discipline
-  Court’s ruling and definition

6) New bred of misconduct
-  Cyber misconduct
-  Sexual harassment

7) Provision governing misconduct
-  Handbook
-  Group policy
-  Collective agreement

8) Disciplinary procedures
-  The flow chart
-  What’s next

9) Whether the current practice is in accordance with the law ?
-  Provision in the act
-  Practice in the Court

10) Process in addressing misconduct
-  Corrective measures
-  Punitive measures


Industrial Court Awards and Superior Court Judgments shall form the basis of case studies. Presentation would be conducted in a lively and interactive manner.

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